Global · Event guide

White Snake: free umbrella, collaboration rewards and deadlines

White Snake’s main event ended October 26. The Lingzhi Exchange Store remains open until November 2 at 05:59 Server Time.

Published · Updated

Official Heartopia and New Legend of Madame White Snake collaboration banner, One Umbrella, Fate Begins
Official Heartopia × New Legend of Madame White Snake announcement artwork.

Event schedule

Starts September 30, 2026 · 06:00
Ends October 26, 2026 · 05:59 · Server Time

White Snake's launch and Discord giveaway

White Snake launched on Global on September 30. A separate Discord giveaway ran from September 30 at 08:00 UTC−5 to October 8 at 08:00 UTC−5 (13:00 UTC; 9 a.m. EDT). It offered collaboration merchandise and a Heartopia sticker set to ten randomly selected winners. Entries went in white-snake-lottery, while white-snake-sharing is for screenshots and design discussions. The giveaway ended before the in-game collaboration, which ran until October 26.

Event and exchange-store deadlines

The Global collaboration ran September 30 at 06:00 through October 26 at 05:59, Server Time. Its Exchange Store stays open until November 2 at 05:59, Server Time. The extra exchange time does not extend the main event or its quests.

A free umbrella

During the collaboration, One Umbrella, One Fate let players claim the Crane & Pine Oil-Paper Umbrella handheld item from the event tab.

White Snake’s Journey

White Snake’s Journey involved progressing around an event map and collecting Lingzhi for collaboration items. Resident Requests and event quests provided free Lingzhi; additional Lingzhi could be bought with Heart Diamonds. Announced rewards included Suzhen and Xu Xian outfits, furniture and pet costumes.

Milestones offered rewards, and a Premium tier bought with Heart Diamonds added limited rewards. The announcement did not provide exact costs, currency rates or a complete reward inventory.

The Bond of Green & White

During the event, completing a Face-to-Face two-person interaction with a friend on seven days unlocked the limited The Bond of Green & White action with that friend. Progress was tracked separately for each friend, so multiple friendships could advance. The seven days did not need to be consecutive.

Collaboration shop purchases

The Acorn Store’s Mortal Faces collaboration selection included limited Oil-Paper Umbrellas bought with Moonlight Crystals, and Xiaoqing and Fahai outfits bought with Heart Diamonds. These purchases were separate from the free umbrella and the Lingzhi Exchange Store.

Official images & video

Open an image to view the full announcement. Videos open on the official channel.

Official White Snake cast banner showing Bai Suzhen, Xu Xian, Xiaoqing and Fahai
The collaboration castHeartopia’s September 23 cast announcement for the September 30 collaboration.

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